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Set Expectations to Prevent Unpleasant Surprises expectations stop complaining-take action unpleasant surprises Dec 08, 2016

 Your clients, your boss, your co-workers, your staff...everyone has a desire. When someone asks for something there is a desire...and then reality surfaces.  The question is, does the reality diminish the desire? We can prevent this by setting clear and true expectations. And, Yes, We...

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